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Abdul Ahad
Jul 17, 2022
In Welcome to the Forum
The Ministry of Labor confirmed through labor inspections last year that several delivery platforms such as foodpanda and UberEats have an employment relationship with delivery workers, and the platform should help delivery workers to ensure labor insurance, guarantee basic wages, set working hours, and pay labor and retirement. At that time, the Ministry of Labor’s Occupational Safety Administration reported that there were about 40,000 to 50,000 delivery workers in Taiwan in 2019; however, until October last year, according to statistics collected by the Occupational Safety Administration during labor inspections, the number of delivery workers in Taiwan was The increase has nearly doubled to 87,618. Affected by the epidemic and changes in consumer habits, the appearance of the delivery industry, which has grown explosively within a year, has long been very different from the results of the last labor inspection. What is the change? Under such drastic changes, how should the competent authority adjust? Perhaps we should focus more on the key issue: what do the couriers, whose rights and interests are deeply influenced by the platform and the government, care? Last time, the association interviewed two gig economy workers who have been delivering deliveries in UberEats and Lalamove for two or three years. In order to prevent the voices of delivery workers from disappearing in policy research, this time we also interviewed two completely different types of workers. Types of workers: Ms. Sun, who runs errands, has economic considerations and works part-time on several platforms to get the most salaries; Mr. Qiu from GOGOX runs delivery as the second spring wedding photo retouching services of her career after retirement, and uses the gig economy to maintain herself and the society. link. I hope that the ideas of front-line workers can continue to be seen. Maybe after reading this article, I can get inspiration from it. When thinking about the development direction of Taiwan's gig economy industry, I can more accurately anchor the position that is helpful to the industry. . Can you earn more and less by running delivery? He has three platforms for compensation Ms. Sun, 40 years old this year, used to work in the catering service industry. She has been in the delivery industry since the second half of 2016. She has worked in foodpanda and honest bees. She has been a gig economy for nearly five years. Interspersed in the gap, the main focus is refined, high-priced errands, and UberEats, which is free and convenient to take orders, runs 10 to 12 hours a day, seven days a week, and has two days off a month. Left and right, very thoughtful about financial planning. Ms. Sun was described by her peers as "a person who can't stay idle". She is willing to try new platforms, constantly thinking about her own case-receiving strategy, and has a deep observation on the development of various platforms and the experience of other couriers. "I personally feel that running errands is a A platform that takes good care of drivers.” Ms. Sun explained that the platform will remind in advance that if the item exceeds the capacity, the driver can refuse to pick it up, and the consumer must also pay the empty travel fee; if you want to send perishable items such as cakes, the platform will The risk will also be informed in advance, and the cost of damage to the delivery will not be passed on to the courier.
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Abdul Ahad

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